Return Policy

Returns

We want you to be satisfied with your purchase. If you are not completely satisfied with an item, please contact us within 7 days of delivery to discuss return options.

Return Conditions

To be eligible for a return, items must be:

• In the same condition as when received
• Unused and undamaged
• In original packaging when applicable
• Returned within 7 days of delivery

Return Process

To initiate a return, please contact us with your order information and reason for return. We will provide instructions for returning the item. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrectly described.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Damaged or Incorrect Items

If you receive a damaged item or an item that does not match the description, please contact us immediately. We will arrange for return shipping and provide a full refund or replacement.

Non-Returnable Items

Due to the unique nature of vintage and antique items, some items may not be eligible for return. This will be clearly stated at the time of purchase.

Contact Us

If you have questions about returns or need to initiate a return, please contact us at:

Email: info@trizelonuaozei.world
Address: 3334 La Cienega Pl, Los Angeles, CA 90016, United States
Phone: +1 (310) 769-6600